Reference

How 5777bot Handles Your Privacy

Your account information and payment activity on 5777bot are handled with care. This policy explains what we collect, why we collect it, and how you can access or update your data — with access subject to your local law and eligible regions.

Account Data ProtectionbKash & Nagad Payment PrivacyMobile Wallet SecurityYour Rights, Clearly Stated
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5777bot How 5777bot Handles Your Privacy
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at 5777bot. Here is what that looks like in practice across the four areas that matter most to you.

Payment Data Security

bKash, Nagad, and Rocket transaction references are stored encrypted. We never hold your wallet PIN or full payment credentials — only the reference needed to match your deposit or withdrawal.

Cookies and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Retention and Deletion

Your data is kept while your account is active. After closure, we retain records for the period required under applicable rules, then delete them. You can request early deletion by contacting support.

Requesting Changes

To update your registered mobile number, email, or payment details, go to account settings or contact support with your verification details. Changes to payment methods require a short identity check.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your account data, our support team handles privacy requests directly. Reach out through any of the channels below and mention your registered account details so we can locate your record quickly.

Team online

Live Chat

Start a chat from the account dashboard. Available during platform operating hours for account and data queries.

Email Support

Send your privacy request to our support address. Include your registered mobile number for faster verification.

Help Centre

Our help section covers common data questions — how to update your details, remove payment methods, or close your account.

Common Questions About Your Privacy

Real questions from account holders about how their data is used, stored, and protected on 5777bot.

We collect your name, mobile number, email address, and the payment method you register — such as bKash, Nagad, or Rocket. Login timestamps and device type are also recorded for security purposes.

No. Your wallet PIN stays with your mobile wallet provider. We only store the transaction reference number needed to confirm your deposit or withdrawal was completed successfully.

Contact our support team via live chat or email with your registered mobile number. We will provide a summary of the account data we hold within a reasonable timeframe.

Yes. Submit a deletion request through support. We will remove your data after the mandatory retention period under applicable rules has passed. Your account will be closed at the same time.

Only with payment processors needed to complete bKash, Nagad, or Rocket transactions, and where required by law. We do not sell your data to advertisers or third-party marketing services.

Access and data rights depend on your local law and eligible regions. If you are accessing 5777bot from Bangladesh, this policy describes how we handle your data subject to those applicable rules.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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